Record Retrieval Services – Innovative Legal Solutions

Based in Houston - Services Worldwide

Are you a Houston-based law firm or corporation in need of fast, accurate, and reliable record retrieval services? Innovative Legal Solutions simplifies the process, helping you secure the critical records you need for your legal matters. With over 30 years of experience, we specialize in retrieving all types of records from third-party custodians within the U.S. and internationally.

records and files on shelves

Security & Compliance: Protecting Your Sensitive Information

At Innovative Legal Solutions, we take the security and confidentiality of your records extremely seriously. Our commitment to safeguarding client data guides every aspect of our record retrieval process.

Key Security Measures

  • HIPAA Compliance: We strictly adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations to protect protected health information (PHI). Our staff receives regular HIPAA training, and we implement robust safeguards for transmitting and storing medical records.
  • Data Encryption: All sensitive information is encrypted both in transit and at rest, ensuring it remains secure even in the unlikely event of a breach.
  • Secure Storage: Our record storage systems leverage advanced security protocols and access controls, limiting access to only authorized personnel.
  • Physical Security: Records in our possession are kept in secure facilities with monitored access.
  • Regular Audits: We routinely conduct internal audits and utilize third-party security assessments to proactively identify and address potential vulnerabilities.

Compliance Standards

  • State and Federal Regulations: Our practices are aligned with applicable state and federal laws governing records and information privacy.
  • Industry Best Practices: We stay updated on evolving cybersecurity standards and proactively implement best practices to maintain a leading edge in data protection.

Transparency and Accountability

We believe in open communication about our security and compliance protocols. If you have any questions or concerns, please contact our data protection officer at

Get Started with Innovative Legal Solutions

Contact us today for a free quote or to schedule your records retrieval services. Let us show you why leading law firms and corporations trust Innovative Legal Solutions.

Our Record Retrieval Services Include:

Why Choose Innovative Legal Solutions for Record Retrieval?

Experience the Difference

  • Expertise: Our experienced team understands the complexities of records retrieval.
  • Efficiency: We prioritize timely completion while maintaining accuracy.
  • Security: Your sensitive records are kept confidential with secure handling and transfer.
  • Compliance: We adhere to all HIPAA, state, and federal regulations.
  • Convenience: Online ordering, status updates, and image delivery streamline the process.

Get Started with Innovative Legal Solutions

How Our Record Retrieval Process Works

  1. Request: Submit your record request via our secure online form or contact us directly.
  2. Authorization and Processing: Our team prepares the necessary authorizations and handles all subpoena preparation and filing.
  3. Retrieval: We promptly collect your records from the appropriate sources using the most efficient methods.
  4. Delivery: Records are securely organized and delivered in your preferred format (digital or physical).

FAQ: Your Guide to Records Retrieval Services

A: Record retrieval is the process of obtaining copies of official records from third-party custodians. This can include institutions like hospitals, banks, government agencies, and other entities that store and manage records.

A: Record retrieval services are essential in numerous situations, including:

  • Legal Cases: Gathering evidence for litigation in areas like personal injury, medical malpractice, or business disputes.
  • Insurance Claims: Substantiating claims with medical records, accident reports, or employment history.
  • Background Checks: Verifying employment history, education, or criminal records.
  • Genealogical Research: Accessing historical records to construct family trees.

A: A professional record retrieval service offers several advantages:

  • Expertise: Navigating the complex processes and regulations associated with records requests.
  • Time Savings: Freeing up your staff to focus on core responsibilities
  • Accuracy: Ensuring correct records are obtained in a timely manner
  • Cost-effectiveness: Avoiding potential delays and errors that could increase costs.

A: Costs vary depending on several factors, including:

  • Type of records: Some records have standardized fees, while others may have variable pricing.
  • Urgency: Rush requests might incur additional charges.
  • Volume of records: Larger requests may require more time and resources.

Innovative Legal Soltions provide transparent quotes before starting your order.

A: Turnaround time depends on the record custodian and the complexity of the request. Simple requests might be completed within days, while more extensive records can take several weeks. A reliable service will provide you with an estimated timeline.

A: Experienced record retrieval services excel at locating difficult-to-find records. They employ research techniques and have established relationships with record custodians to facilitate access.

Industries that Court Reporters Serve

Here are some of the primary industries that rely on the professional records retrieval services:


  • Attorneys (All Practice Areas): Records are the backbone of case preparation. Retrieval covers medical records (personal injury, malpractice), employment records (discrimination, wrongful termination), financial records (business disputes), public records (real estate issues, etc.), and more.
  • Paralegals: Assist attorneys by locating and organizing relevant records.


  • Human Resources: Employment records for new hires, background checks, and compliance with employment laws.
  • Finance and Accounting: Retrieval of past financial records, tax documentation, and corporate filings for due diligence and audits.
  • Risk Management: Obtain past records to assess potential risks and liabilities.


  • Claims Adjusters: Medical records, accident reports, police records, and employment records are crucial for evaluating and settling insurance claims across various lines of insurance.
  • Underwriters: Assess risk based on medical history, driving records, and other background information.